PREFACE

EMPLOYMENT, WORK, JOB

THE SEARCH FOR A DREAM JOB

RECRUITMENT AND SELECTION

APPLYING FOR A JOB/CV or RÉSUMÉ

TYPES AND FORMS OF INTERVIEWS

PAY AND BENEFITS

COLLEAGUES AND WORKPLACES

CAREERS AND PROMOTION

PROBLEMS AT WORK

MONEY AND FINANCIAL ISSUES

ECONOMY, ECONOMICS AND MANAGEMENT

FISCAL AND MONETARY POLICY

INFLATION

TYPES OF FINANCIAL INSTITUTION

MARKET TYPES

BUSINESS TYPES

COMPANY STRUCTURE

CORPORATE GOVERNANCE

COMPANY DEPARTMENTS

E-COMMERCE AND IT

MARKETING

UNDERSTANDING FINANCIAL STATEMENTS

TAXES

SALES PLAN

COMMUNICATION IN PRACTICE

TELEPHONE CALLS

EMAILING

CORRESPONDENCE

LISTENING

ANSWER KEY

GLOSSARY